Bear House stands behind the products that we sell and will do everything we can to make our customers happy. If at any point you find yourself less than satisfied, please let us know! We would love the opportunity to make it right.

Returns are accepted on most items within 30 days. If possible, please use the original packaging. Bear House does offer free shipping on all items, however, the buyer is responsible for the cost of return shipping. Upon return, the item will be inspected and an exchange or refund will be issued. Due to the custom nature of certain products, a restocking fee up to 35% may be issued. We reserve the right to refuse the return of items that are no longer in new condition due to damage or mistreatment by the buyer.  Any taxes charged will be refunded based on applicable laws.